Nothing is more annoying in anyone’s social media life than a crashing android or iOS Instagram app. Such a problem limits your options to accessing your favorite photo-sharing platform via the Instagram browser, which doesn’t give you the option of adding new content to your account. For that reason, you must find a solution to your crashing Instagram as soon as possible.

What Causes the Instagram app to Crash?

If your device’s screen has been turning completely dark whenever you open the Instagram app and then crashes unceremoniously, there is a possibility that:

  • Some important files in your Instagram app have either been corrupted or completely damaged.
  • Your current Instagram app version is not compatible with your smartphone or tablet.
  • Your device is using an outdated OS version.
  • Your Instagram app is outdated.
  • There is a technical problem with Instagram’s main servers.

What Is the Solution to Instagram Crashing?

In all honesty, there isn’t a “cut and paste” solution to a crashing Instagram app. Just like the problem has many probable causes, its solutions are many and vary in terms of their sophistication. As a matter of fact, you will have to use the trial and error method to identify the causes of your app crashing and to find the workable solution. Let’s look at the five steps to finding a solution to Instagram crashing starting from the basic to the most sophisticated.

1.Check Your Internet Connection and Refresh Your Feed

If you are experiencing Instagram crashing for the first time, the most basic remedy to try is to confirm if your internet connection is strong by refreshing your feed. After opening your Instagram app, swipe down on the screen and wait for the refresh process to complete before retrying to add content. If this doesn’t help, go to step two.

2.Restarting Your Device

This is a layman’s approach to a technical problem, but it has worked for many Instagram users with a similar problem to yours. Restart your phone or tablet and then retry adding a story or uploading photos to your Instagram account. Because this process doesn’t cost you a dime, you should do it as many times as possible or until the problem is solved. If it doesn’t, move on to step three.

3.Update Your Instagram App

If your Instagram keeps stopping because of an outdated app version, then the solution is to update it to the latest version. For iOS devices, proceed as follows

  • From your apps’ page, tap on the “App Store” app.
  • At the bottom right corner of your screen, click on the “Updates” icon. That will take you to a page displaying all the available app updates.
  • Scroll up or down until you see the “Instagram” icon. Besides it, click on the blue “Update” button.
  • Wait for the update process to complete. Go back to your apps’ homepage, open the updated app, and retry adding content.

For an Android device, proceed as follows:

  • From your apps’ page, tap on the “Play Store” app.
  • At the top left corner of your screen, tap the icon with three short, horizontal, and parallel lines.
  • A menu with the option “My apps & games”. Select that option in order to see the available updates.
  • Scroll down until you see the “Instagram” icon. Adjacent to it, tap on the “Update” button. The app will download, update, and install automatically.
  • Wait for the update process to complete. Go back to your apps’ homepage, open the updated app, and retry adding content.

If this doesn’t solve the problem, proceed to the fourth step.

4.Delete and Reinstall Your Instagram App

  • Deleting and reinstalling your Instagram is the last card at your disposal. If yours is an iOS device, proceed as follows
  • Delete the Instagram app by long pressing on its icon and tapping on the “x” that will pop-up.
  • Open the “App Store” icon. In the search box at the top, type the word “Instagram” and click on search.
  • The official Instagram app will appear. Adjacent to it, click on the “Free” and then the “Install app” buttons.
  • You will be prompted to input your Apple ID Password. Enter it and wait for the app to download.
  • Once the download is complete, tap “Open” and enter your login credentials to start using the new app. Try adding content once more.

If you are using an android device, proceed as follows:

  • From your homepage, long press on the Instagram icon until it turns reddish and then release.
  • A dialog box displaying the question “Do you want to uninstall this app” will pop up. Tap on “Ok”. The app will be deleted within seconds.
  • Go back to your homepage and launch the “Play Store” app.
  • In the search box at the top, type the word “Instagram” and click on search.
  • You will see the official Instagram app icon and an “Install” button below it. Tap on it.
  • A dialog box displaying all the apps that Instagram will be accessing will appear. At the bottom right of that box, you will see the “Accept” button. Tap on it. The app will download and install automatically.
  • Once the installation process is complete, two buttons will appear “Uninstall” and “Open”. Click open to launch the new app and then login with your usual credentials.
  • Retry adding content to your account.

5.Seek for Technical Assistance

If your Instagram keeps crashing even after exhausting the four steps above, the only conclusion is that either your device’s OS or the Instagram servers are failing. Seek help from your provider or report the problem to the Instagram technical team and wait for them to sort out the issue.


Whether or not your Instagram app is crashing due to a problem with the provider or with your phone, it is your responsibility to find solutions. Don’t make the mistake of sitting back and assuming that other people are experiencing the same problems as you and that the issue will somehow sort itself out. With the five steps, you are assured of getting back on Instagram within no time.